Job Responsibilities
- Manage key accounts.
- Act as the point of contact for clients.
- Organize regular client meetings to discuss their requirements.
- Resolve problems and handle complaints in a timely manner.
- Identify new potential customers.
- Ensure budget and time requirements are met.
- Establish best practices
- Monitor and report on sales performance analytics
- Suggest innovative ideas to increase sales and improve customer experience
Job Requirement
- Proven work experience as a Sales account executive
- Hands on experience with customer service
- An ability to gasp clients needs and to increase customer engagement
- Understanding of sales performance metrics
- Excellent communication and negotiation skills
- Analytical and time-management skills
- Diploma/SPM in Business Administration, Marketing or relevant field
- Able to travel outstation/overseas